Frequently Asked
Questions
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What is the minimum subscription term?
You can get a WeFleet subscription for only 1 month without any commitment.
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If I want to purchase a WeFleet subscription, can I only choose from the vehicle options on the website?
Yes, on wefleet.lt/en, you will find all available car models, detailed descriptions, and other relevant information.
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What is monthly mileage limit?
The monthly mileage is 2000 km. For an additional fee, the mileage can be increased.
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What to do if I exceed the set mileage?
When you return the car, you will need to pay for extra kilometres (based on the rates set in the contract).
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Who can use WeFleet services?
Legal entities.
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Do you check the clients' credit history?
WeFleet doesn’t check clients’ credit history or other liabilities. However, the company keeps the right not to provide services.
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What is the condition of WeFleet cars?
WeFleet cars are either brand new or lightly used.
New cars are available for customers with contract terms of 6 months or longer.
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Can I exchange WeFleet cars?
Yes, based on your business needs, you can exchange a car each month without any additional fees.
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What is the liability in case of damage due to the client's fault?
Our vehicles have compulsory vehicle insurance and CASCO insurance. In case of an accident caused by a client, insurance covers the damage and the client pays the amount set in the contract (550 EUR). Other damages, not covered by the insurance, must be fully paid by the client (based on the written damage report).
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Do you deliver WeFleet cars in all cities of Lithuania without any fees?
Free car delivery is only available in Vilnius, but if agreed we can deliver cars to other cities in Lithuania for an additional fee.
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Should I refuel the car before returning it?
There is no need to worry about refuelling, however make sure the low fuel warning light is not on.
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Do I need to pay a deposit in order to get WeFleet subscription service?
A deposit is not required.
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How is the payment made?
After you purchase the subscription, you will receive an invoice. We ask you to make a bank transfer within 10 days after receiving the invoice.
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Is it allowed to put stickers on WeFleet cars?
If you want to put branded stickers on our cars, you need to get WeFleet permission. When you return the vehicle, stickers must be removed and it cannot have any marks.
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Are WeFleet cars rented with official commercial stickers?
No, there are no branded stickers or marks on the body of the car.
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Can I travel abroad with a WeFleet car?
There are no restrictions on travelling in the EU territory.